Privacy Policy

Last Updated: November 2025

1. Introduction

OlaBalance respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and informational consultation services.

2. Information We Collect

We may collect the following types of information:

  • Contact information including name, email address, and phone number
  • Information you provide in consultation request forms
  • Communication records related to your inquiries
  • Website usage data through cookies and analytics

3. How We Use Your Information

We use collected information to:

  • Respond to your inquiries and consultation requests
  • Provide informational nutrition guidance services
  • Improve our website and service offerings
  • Send relevant educational materials if you have opted in
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances: with your consent, to comply with legal requirements, or with service providers who assist in operating our website under strict confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

6. Cookies

Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent at any time

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

OlaBalance

6 High Street, Keswick, CA12 5JD, United Kingdom

Phone: +44 17687 39241

Email: [email protected]